PRIVACY POLICY

clearly specify our purposes before we process personal data, by using this Privacy Statement;
limit our collection of personal data to only the personal data needed for legitimate purposes;
first, ask for explicit permission to process your personal data in cases where your permission is required;
take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
respect your right to inspect, correct or delete your personal data held by us.
TB Heart.com is part of the company Home By Theresa is the party responsible for all data processing. In this privacy statement, we will explain which personal data we collect and for which purposes. We recommend that you read it carefully.

Statistics and profiling
We don’t keep statistics on the use of our service.

Providing to Third Parties
We collaborate with other organisations, that may receive your personal data.

To handle your orders, we work together with:
Our payment provider Paypal and Mollie
Of these parties, Paypal is established outside the EU.

Contact Form and Newsletter
You can use our contact form to ask questions or make any request.

For this purpose, we use your email address, phone number and name and address details. We do this on the basis of your consent. We store this information until we are sure that you are satisfied with our response.

Handling your order
We will use your personal data when handling your order. We may share your data with the delivery service to have your order delivered. We may also obtain information on your payment from your bank or credit card company.

For this purpose, we use your payment details, phone number, invoice address, email address and unique payment id number, name and address details, ip address and birth date. We do this on the basis of your consent. We store this information until your order has been completed and seven years thereafter (the legal retention period).

To handle your orders, we work together with:
Our shipping providers PostNL, TNT, DHL, UPS and FedEx
Our payment providers Paypal and Mollie
Of these parties, Paypal, DHL, UPS and FedEx are established outside the EU.

Cookies
Our service makes use of cookies. Cookies are small files in which we can store information, so that you do not have to fill that information again. We can also use them to see whether you are visiting us again.

The first time you visit our service, we will show you a notification explaining our cookies and ask for your permission for the use of these cookies.

You can disable the use of cookies through your browser setting, but some parts of our website may not work properly as a result of that.

Security
We take security measures to reduce misuse of and unauthorised access to personal data.

Inspection and Modification of your Data
You can always contact us if you have any questions regarding our privacy policy or wish to review, modify or delete your personal data.

You have the following right:
Being informed on which personal data we have and what we are using it for;
Inspection of the personal data that we keep from you;
Having incorrect data corrected;
Request to delete outdated personal data;
Revoke your consent;
Object to certain uses.
Please note that you always make clear who you are, so that we can assure that we do not modify or remove the data from the wrong person.

Complaints
If you think that we are not helping you in the right way, you have the right to lodge a complaint with the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.