RETURNS AND CANCELLATIONS
non-customized and non-commissioned items
If you wish to return any non-commissioned items purchased from TB Heart they must be returned within 14 days of receipt for a refund. Items must be in their original state. You are responsible for ensuring the item is returned to TB Heart in its original state and without any damage. Delivery charges are not refunded. TB Heart will refund the cost of the item in full, however, please note that if you paid for the item using Mollie, Mollie may charge you for the return of funds, and any charge incurred is not covered by TB Heart
In the unlikely event, there is an issue with the quality of the product or it is not the product ordered, we will endeavor to resolve the situation to your satisfaction as quickly as possible. Please contact us to explain your specific queries and agree on a course of action.
Privacy Policy
This website does not collect any personal information other than that entered by those purchasing products. Any information provided to purchase a product is solely used for that purpose and is not disclosed to any third party.
